At Competent Confident Coaching, we value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our Services.

1. Information We Collect

We may collect the following types of information:

-Personal Information: Name, email, phone number, billing details, and other identifying information.

-Usage Data: Information about how you interact with our website and Services.

-Communication Data: Messages or inquiries you send us.

2. How We Use Your Information

We use your information to:

-Provide and improve our coaching services.

-Process payments and send receipts.

-Communicate with you about scheduling, updates, and promotional offers.

-Ensure compliance with our policies and legal obligations.

3. Data Protection & Security

We implement appropriate security measures to protect your personal information. However, no online data transmission is 100% secure, and we cannot guarantee absolute security.

4. Sharing of Information

We do not sell or rent your personal information. We may share data with:

-Service providers assisting in payment processing and scheduling.
-Legal authorities if required by law.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

5. Your Rights

You have the right to:

-Access and review your personal information.

-Request corrections or deletions of your data.

-Opt out of promotional communications.

6. Cookies & Tracking Technologies

We use cookies to enhance user experience and track website performance. You can adjust your browser settings to disable cookies, but this may affect functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

8. SMS Communications

Competent Confident Coaching

Our program offers appointment reminder and confirmation texts to keep you on track with your life coaching sessions. You can expect friendly reminders and confirmations of your scheduled appointments to help you stay organized and focused on your personal development journey.

You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to [email protected].

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for messages sent to you from us and to us from you. You will receive appointment reminder and confirmation texts. For questions about your text plan or data plan, contact your wireless provider.

For privacy-related inquiries, please refer to our privacy policy: https://compconcoaching.com/privacy-policy.

9. Compliance with Industry Standards

Our SMS and data policies comply with industry standards, including the TCPA and CTIA guidelines, to ensure consumer protection and privacy.

10. Legal Compliance

We comply with applicable laws and regulations regarding data privacy and SMS communications. Users are responsible for providing accurate contact information and complying with their local laws regarding text messaging services.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Footer

[email protected]